At Data for Medical, we’re committed to providing responsive, knowledgeable, and friendly support to help you get the most out of our products and services. Whether you have a technical question, billing concern, or need assistance navigating our tools—we’re here for you.
📞 How to Reach Us
Email Support:
📧 support@dataformedical.com
Response Time: Within 24 business hours
Phone Support:
📱 +[Insert Phone Number]
Available: Monday to Friday, 9 AM – 6 PM (Your Timezone)
Live Chat:
💬 Click the chat icon on the bottom right of our website
Real-time help during business hours
💡 Common Customer Requests
Help with login or account setup
Guidance on choosing the right coding tools
Billing questions and invoice support
Reporting a technical issue or bug
Scheduling a product walkthrough or demo
⏱ Response Time
We aim to resolve all support inquiries within:
General inquiries: 24–48 hours
Technical support: Within 1 business day
Urgent issues: Same-day response (during support hours)
🧑💼 Dedicated Account Support
Are you an enterprise client or partner? Contact your dedicated success manager for personalized assistance, onboarding help, or bulk licensing.
❤️ Our Promise
We’re here to support your success. Your feedback helps us grow and improve. Don’t hesitate to reach out — no issue is too small.